Frequently Asked Questions

We specialize in treating a wide range of mental health conditions including depression, anxiety disorders, PTSD, bipolar disorder, ADHD, and treatment-resistant depression. Our board-certified psychiatrists provide comprehensive care including medication management, IV ketamine therapy, and TMS therapy for patients throughout Tampa and the surrounding areas.

No referral is required. You can schedule an appointment directly by calling us at 813.636.8300 or using our online patient portal. We welcome new patients and offer same-day and next-day appointments when available to ensure you receive timely care for your mental health needs.

Your first visit will include a comprehensive psychiatric evaluation lasting 60-90 minutes. We'll review your medical history, current symptoms, and treatment goals. Please bring a list of current medications, insurance information, and any relevant medical records. Our team will work with you to develop a personalized treatment plan tailored to your specific needs.

We are located at 1300 N Westshore Blvd #240, Tampa, FL 33607. Our office hours are Monday through Friday from 8:00 AM to 5:00 PM. We also offer evening and weekend appointments for certain services. For urgent needs outside of business hours, please contact our office for emergency resources and guidance.

Yes, we offer secure telehealth appointments for follow-up visits and medication management consultations. Initial evaluations and certain treatments like IV ketamine therapy require in-person visits. Our telehealth platform is HIPAA-compliant and provides convenient access to care from the comfort of your home.

IV ketamine therapy is an innovative treatment for treatment-resistant depression, anxiety, and PTSD. Ketamine works by blocking NMDA receptors in the brain, promoting new neural connections and rapidly improving mood. Unlike traditional antidepressants that can take weeks to show effects, ketamine often provides relief within hours to days of treatment.

Ketamine therapy may be appropriate if you have treatment-resistant depression, severe anxiety, PTSD, or haven't responded well to traditional medications. Ideal candidates are adults who have tried multiple antidepressants without success. During your consultation, our psychiatrists will review your medical history and current symptoms to determine if ketamine therapy is right for you.

Each ketamine infusion session lasts about 40-60 minutes in our comfortable, private treatment rooms. You'll relax in a reclining chair while receiving the IV infusion. Our medical team monitors you throughout the session. Most patients experience mild dissociative effects that resolve shortly after the infusion ends. You'll need someone to drive you home after treatment.

Most patients receive an initial series of 6 treatments over 2-3 weeks. After the initial series, maintenance treatments are typically scheduled monthly or as needed. The frequency depends on your individual response and symptom improvement. Our team will work with you to develop a personalized treatment schedule based on your progress.

Common side effects during treatment include mild dizziness, nausea, or a floating sensation. These effects typically resolve within 1-2 hours after the infusion. Serious side effects are rare when ketamine is administered by trained medical professionals. We monitor all patients closely and have protocols in place to ensure your safety and comfort.

Yes! We accept most major insurance plans for IV ketamine therapy, including Aetna, Cigna, United Healthcare, Medicare, and many others. With in-network insurance, ketamine treatments can start as low as $150 per session. We'll verify your benefits and provide a cost estimate before beginning treatment.

We accept most major insurance plans including Aetna, Cigna, United Healthcare, Medicare, Optum, Oscar Health, and many others. We also work with patients who have out-of-network benefits. Our billing team will verify your coverage and help you understand your benefits before treatment begins.

Yes, we offer several payment options including CareCredit financing for qualified patients. CareCredit provides flexible payment plans with promotional financing options. We also accept cash, credit cards, and can work with you to establish a payment plan that fits your budget. Contact our billing department to discuss available options.

Self-pay rates vary depending on the specific treatment and length of session. We offer competitive pricing for ketamine therapy and other services. During your consultation, we'll provide detailed pricing information and work with you to find the most affordable treatment option. We believe cost should not be a barrier to accessing quality mental healthcare.

Yes, most insurance plans cover traditional psychiatric services including medication management, psychiatric evaluations, and follow-up appointments. We're in-network with most major insurance providers for these services. TMS therapy coverage varies by plan, and we'll verify your specific benefits during your initial consultation.

We typically offer same-day or next-day appointments for new patients. For urgent mental health needs, we prioritize rapid access to care. You can schedule online through our patient portal or call us directly at 813.636.8300. Our goal is to connect you with the care you need as quickly as possible.

Please bring a valid photo ID, your insurance card, a list of current medications (including dosages), any relevant medical records or previous psychiatric evaluations, and a form of payment for any copay or deductible. We recommend completing our online intake forms before your visit to save time.

Yes, you can reschedule or cancel your appointment through our patient portal or by calling our office at least 24 hours in advance. This allows us to offer the time slot to other patients who may need urgent care. Late cancellations or no-shows may result in a fee, as outlined in our patient policies.

Yes, we offer free parking for all patients in our building's parking garage. The entrance is easily accessible from Westshore Boulevard. Our office is located on the second floor with elevator access. We also provide valet parking services for ketamine therapy patients who may need assistance after treatment.

For psychiatric emergencies or if you're having thoughts of self-harm, please call 911 or go to your nearest emergency room immediately. You can also contact the National Suicide Prevention Lifeline at 988. For urgent but non-emergency situations, call our office and we'll provide guidance on the best course of action for your specific situation.